When a friend at a bar asks what I do, I tell them: I'm a systems plumber. I find where the leaks are and fix them. And I'm a systems therapist — if your tools aren't talking to each other, I get them on the same page.
I spent eight-plus years inside SAF-Holland México, building the revenue operations layer for a global manufacturer. That's where the discipline comes from: I reconciled 12,526 orders between SAP and a CRM until the two agreed, exactly, to the record. Count first, fix second, and never automate anything you haven't watched work by hand.
Now I bring the same playbook to smaller operators — B2B sales teams of four to eight, home inspectors, local trades, specialty care. The problems look different on the surface and turn out to be the same five problems underneath: uncounted leads, unaudited vendors, dormant follow-up, broken booking flows, and reporting the team works around.
I'm not an agency. There's no logo, no account manager, no team of juniors billed at my rate. You hire me, I do the work, and I show you the receipts.
Every engagement starts by counting things nobody has counted. Opinions are cheap; a number confirmed three independent ways ends arguments.
Fix lists are written so your own people — or any competent VA — can run them. Dependency on consultants is a leak too.
Automating a broken process just breaks things faster. The order is chaos, clarity, then automation. Skipping the middle step is how the mess got built.
Worth thirty minutes to find out? The call is free, the diagnosis is honest, and there's no deck.